ABDULMALIK AMINAT TEMITOPE

Lagos, NGA.

About

Highly motivated and results-oriented professional with a B.Ed in Guidance and Counselling and proven experience in administration, customer service, marketing, personal assistance, virtual assistance, and social media management. Seeking a challenging role in administration, customer relations, or as a virtual, personal, or executive assistant where I can leverage my diverse skillset in communication, organization, problem-solving, social media marketing to contribute to the team success, customer satisfaction, organizational growth.

Work

NIGERIAN TELEVISION AUTHORITY

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Administrator, PA & Assistant Marketer

Summary

- National Youth Service Corps, NYSC Conducted market research to understand the audience preference and trends. Collaborated with the creative team to produce promotional materials. Built and maintained relationships with clients and partners. Managed schedules and calendars to suit senior executives. Support the editorial and production teams by organizing meetings. Preparing reports and ensuring compliance with company policies. Effective communication with staff and external partners.

FLAME&FLAIR

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Social Media Manager

Summary

Developed and implemented social media strategies across Instagram, and Tiktok. Created engaging content, including posts, stories, reels, videos using Canva, CapCut, and InShot. Managed and grew the business's social media presence by 10% across Instagram and TikTok, resulting in the increased website traffic. Interacted with followers and responded to inquiries, building a positive brand image.

IVYHILL COLLEGE

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Class Teacher

Summary

Engaged students through various activities for proper evaluation on areas for improvement. Brainstormed with colleagues to enhance teaching strategies. Maintained good rapport with parents and guardians regarding ward’s well-being and performance. Ensured students were up-to-date and met curriculum standards.

TOPS STORE

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Customer Service Representative

Summary

Provided exceptional customer service, resolving customer inquiries and issues efficiently, resulting in increased customer satisfaction. Responded to customer’s enquiry on specific products. Provided customer feedback to the necessary senior staffs. Collaborated with different teams to ensure that customer needs are met. Helped resolve customer issues and concerns. Organized important financial documents and receipts into company filing systems.

Volunteer

Volunteer/Member

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SABURI ADEMOLA FOUNDATION

Assisted in organizing food safety workshops for community members. Collaborated with local organizations to distribute food and resources. Educated participants on safe food handling practices.

Education

UNIVERSITY OF ILORIN

B.Ed Guidance and Counselling Grade: 3.43

Languages

English

Native/Bilingual

Yoruba

Conversational

Certificates

Jobberman Soft Skills

Jobberman

Coca-Cola Youth Empowerment

Coca-Cola

ALX Africa Virtual Assistant

ALX Africa

Skills

TECHNICAL

Analysis, Performance, Data Protection and Archiving (Entry, Report, Management).

Technical skills

Proficiency in Microsoft Office (Word, Excel), Google Suite (Docs, Sheets, Slides, Gmail), Project management tools (Asana and Trello), Time tracking.

Administrative Skills

Scheduling appointments and managing calendars, Email management and organization, Data entry and management, Customer service and support.

Communication Skills

Written and verbal communication, Phone etiquette and voice messaging, Social media management and engagement, Presentation and slide creation.

Organizational Skills

Task management and prioritization, Goal setting and achievement, Time management and productivity, Organization and decluttering, Event planning and coordination.

Analytical Skills

Data analysis and reporting, Research and information gathering, Problem-solving and troubleshooting, Critical thinking and decision-making.

Soft Skills

Adaptability and flexibility, Attention to detail and accuracy, Confidentiality and discretion, Emotional intelligence and empathy, Strong work ethic and reliability.