ABDULMALIK AMINAT TEMITOPE
Lagos, NGA.About
Highly motivated and results-oriented professional with a B.Ed in Guidance and Counselling and proven experience in administration, customer service, marketing, personal assistance, virtual assistance, and social media management. Seeking a challenging role in administration, customer relations, or as a virtual, personal, or executive assistant where I can leverage my diverse skillset in communication, organization, problem-solving, social media marketing to contribute to the team success, customer satisfaction, organizational growth.
Work
NIGERIAN TELEVISION AUTHORITY
|Administrator, PA & Assistant Marketer
Summary
- National Youth Service Corps, NYSC Conducted market research to understand the audience preference and trends. Collaborated with the creative team to produce promotional materials. Built and maintained relationships with clients and partners. Managed schedules and calendars to suit senior executives. Support the editorial and production teams by organizing meetings. Preparing reports and ensuring compliance with company policies. Effective communication with staff and external partners.
FLAME&FLAIR
|Social Media Manager
Summary
Developed and implemented social media strategies across Instagram, and Tiktok. Created engaging content, including posts, stories, reels, videos using Canva, CapCut, and InShot. Managed and grew the business's social media presence by 10% across Instagram and TikTok, resulting in the increased website traffic. Interacted with followers and responded to inquiries, building a positive brand image.
IVYHILL COLLEGE
|Class Teacher
Summary
Engaged students through various activities for proper evaluation on areas for improvement. Brainstormed with colleagues to enhance teaching strategies. Maintained good rapport with parents and guardians regarding ward’s well-being and performance. Ensured students were up-to-date and met curriculum standards.
TOPS STORE
|Customer Service Representative
Summary
Provided exceptional customer service, resolving customer inquiries and issues efficiently, resulting in increased customer satisfaction. Responded to customer’s enquiry on specific products. Provided customer feedback to the necessary senior staffs. Collaborated with different teams to ensure that customer needs are met. Helped resolve customer issues and concerns. Organized important financial documents and receipts into company filing systems.
Volunteer
SABURI ADEMOLA FOUNDATION
|Volunteer/Member
Summary
Assisted in organizing food safety workshops for community members. Collaborated with local organizations to distribute food and resources. Educated participants on safe food handling practices.
Education
UNIVERSITY OF ILORIN
B.Ed
Guidance and Counselling
Grade: 3.43
Languages
English
Native/Bilingual
Yoruba
Conversational
Certificates
Jobberman Soft Skills
Issued By
Jobberman
Coca-Cola Youth Empowerment
Issued By
Coca-Cola
ALX Africa Virtual Assistant
Issued By
ALX Africa
Skills
TECHNICAL
Analysis, Performance, Data Protection and Archiving (Entry, Report, Management).
Technical skills
Proficiency in Microsoft Office (Word, Excel), Google Suite (Docs, Sheets, Slides, Gmail), Project management tools (Asana and Trello), Time tracking.
Administrative Skills
Scheduling appointments and managing calendars, Email management and organization, Data entry and management, Customer service and support.
Communication Skills
Written and verbal communication, Phone etiquette and voice messaging, Social media management and engagement, Presentation and slide creation.
Organizational Skills
Task management and prioritization, Goal setting and achievement, Time management and productivity, Organization and decluttering, Event planning and coordination.
Analytical Skills
Data analysis and reporting, Research and information gathering, Problem-solving and troubleshooting, Critical thinking and decision-making.
Soft Skills
Adaptability and flexibility, Attention to detail and accuracy, Confidentiality and discretion, Emotional intelligence and empathy, Strong work ethic and reliability.